FAQ

LITE is a bartender-only service where we supply the professional mixologist and bar equipment, while you supply the alcohol, mixers, ice, and glassware. We provide a shopping list and menu plan. PLUS is a complete turnkey service where we supply everything, including the mobile bar station, standard glassware, ice, ingredients, and spirits.

Yes, we require a 25% deposit to secure your event date. The remaining balance must be paid in full at least 21 days prior to the event. For bookings made within 21 days, full payment is required immediately.

Cancellations made with more than 21 days' notice are subject to a cancellation fee equal to 25% of the service cost (your deposit). Cancellations made with less than 21 days' notice are subject to a 100% cancellation fee.

To ensure a smooth setup, we require a 1-hour access window before the event starts to set up our mobile station, and a 1-hour access window after the event to break down and clean. For the PLUS package, we require a 2-hour setup window.

Yes. We strictly adhere to the Licensing Act 2003 and run a Challenge 25 policy. We do not serve alcohol to minors under any circumstances, even with parental permission. If a minor is found consuming alcohol, we will immediately cease service without refunds.

No, we supply standard high-quality glassware (Martini glasses, tumblers, highballs) as part of our PLUS and Masterclass packages. We do not supply crystal glassware.

Yes. Extra drinks can be purchased during the event for £3.50 each (for PLUS packages). If you run out of prepaid drinks and do not purchase more, service will end. You can also request to extend the service time for £35 per hour, subject to staff availability.

We recommend having one bartender for every 65 guests. Adding an extra member of staff will make the service even smoother and more professional for larger gatherings.